Shipping policy

Shipping Policy

Last Updated: July 16, 2026

Thank you for shopping with [RACAZON]. We are committed to delivering your order quickly and safely. Please read our shipping policy below.

Order Processing

  • Orders are processed within 1–3 business days (Monday–Friday, excluding public holidays).

  • Orders placed after business hours, on weekends, or holidays will be processed on the next business day.

  • Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Time

Estimated delivery times are:

  • Standard Shipping: 5–10 business days

  • Express Shipping (if available): 2–5 business days

Please note that delivery times are estimates and may vary depending on your location, weather conditions, customs processing, or carrier delays.

Shipping Rates

Shipping charges are calculated at checkout based on your delivery address and selected shipping method.

Free Shipping: Available on orders over [1000rs] (if applicable).

International Shipping

We ship to selected countries worldwide.

Customers are responsible for any customs duties, import taxes, or other fees required by their country. These charges are not included in the product or shipping price.

Order Tracking

Once your order has been dispatched, you will receive a tracking number via email. Tracking information may take up to 24–48 hours to become active.

Incorrect Address

Please ensure your shipping address is accurate before placing your order. We are not responsible for orders shipped to an incorrect address provided by the customer.

If you notice an error, contact us immediately at [Support@racazon.com].

Lost or Delayed Packages

If your package is delayed beyond the estimated delivery time, please contact us. We will work with the shipping carrier to investigate the issue.

We are not responsible for delays caused by:

  • Severe weather

  • Customs inspections

  • Carrier disruptions

  • Public holidays or other events outside our control

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery with:

  • Your order number

  • Photos of the damaged item(s)

  • Photos of the packaging

We will review your claim and arrange a replacement or refund where appropriate.

Contact Us

If you have any questions about shipping, please contact us:

Email: [Your Email Address]

Business Hours: Monday–Friday, 9:00 AM–6:00 PM